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General Articles

Getting the Most From Your Office Phone Lines

Getting the Most From Your Office Phone Lines Needless to say, a telephone system is indispensable for any business, regardless of its size and scale of operations. But today there has been tremendous advancements in telephone technology and if you have the right system, you can enhance your employee efficiency, …

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General Articles

VOIP Technology in Call Centers

VOIP Technology in Call Centers To those who may be less familiar, call center technology consists of automated phone systems capable of answering incoming phone calls and performing outbound autodialing. A call center is a group of telephone agents who receive incoming calls and/or make outgoing calls. Software applications usually …

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Residential and Business Communication Needs

Residential and Business Communication Needs Communication is the basic need of every individual on Earth. Unlike the olden days when the communication options were very limited, today, with great advancements in technology there are many forms of communication available. We are of course living in an age of advanced communication …

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General Articles

PBX System for Offices and Small Businesses

PBX System for Offices and Small Businesses It is widely acknowledged that offices and small businesses are the real avenues for employment generation and future industrial growth. Since communication facilities are critically important for the growth and development of any enterprise, small businesses need advanced phone systems as much as …