July 19, 2024


Phone Service

Understanding Remote Call Forwarding

3 min read

Understanding Remote Call Forwarding What do call forwarding services offer? As the name implies, call-forwarding is a phone service feature that allows a person to forward or transfer all calls received at their office, home or cell phone number (depending on your service provider) to another phone number of your choosing. This service feature can be set during your absence, when you will not be available at the normal phone number or it is after your normal operating or business hours. This way, it offers the advantage of increased mobility, as it allows you to take your calls away with you from your office or home. With an automatic call-forwarding feature, you enjoy ease in managing your business calls, as it gives you the reassurance of never missing any important calls. Remember that lost calls are lost business. It is important for you to establish a good impression on your clients, so missing their calls is therefore not an option. With this convenient forwarding feature, you get to establish an ongoing and lasting relationship with all your business connections. Depending on the specifications of your phone service provider, calls may be forwarded instantly without a wait. For companies with offices all over the world, a simple forwarding service allows them to properly handle incoming calls and have them immediately redirected to the correct office and staff without the need to dial extra phone number or deal with codes. Features Although the main business of forwarding phone lines is routing incoming calls, it operates on a number of conditions. The service may be set for a variety of options and for any number of reasons. Call forwarding may set if a call is not answered. Unconditional call forwarding service may be set to forward calls to some other extension. If the forwarded calls are not answered, they will be transferred back to its original destination number after a period of time or a number of rings. Call forwarding service on busy lines is an option to transfer calls only when the original extension is engaged. Call forward on DND (do not disturb) situations is another of the many service options. Depending on your phone service provider, the forwarding feature may be activated and deactivated whenever necessary. With the advent of VoIP PBX phone systems, forwarding options over IP calls is now offered, permitting calls to be remotely redirected to other telephone numbers. This feature often requires the use of a personal security code. Benefits Call forwarding is a phone service that is based on your needs. You have the option to activate this service feature whenever and wherever you choose. You are also given the option to select which phone, landline, cell phone, or extension you want your calls sent to when you are unavailable or whenever you are not in your office. This is especially effective when your office is not regularly staffed. This feature will prevent you from missing important calls, whenever and wherever you may be. Forwarding service providers give you the convenience of properly handling your business calls without losing mobility.

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